Privacy Policy

Privacy Policy

This Privacy Policy explains how Veropack.com collects, uses and discloses your personal information when you visit our website or make a purchase.

Collection of Personal Information

When you visit our website, we collect certain data about your device, your interaction with the site, and your purchases. We may also collect additional information when you contact us for customer service.

In this Privacy Policy, "Personal Information" means any information that can directly identify an individual.

1. Device Information

📌 Examples of Personal Information Collected:

  • Browser version, IP address, time zone, cookie information, pages viewed, search terms and site interactions.

🎯 Purpose of Collection:

  • To ensure that the website loads correctly and to perform analyses to optimize the site.

🛠 Collection Method:

  • It is collected automatically using cookies, log files, web beacons, tags or pixels.

🔄 Share:

  • Shared with Shopify.

2. Order Information

📌 Examples of Personal Information Collected:

  • Name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number.

🎯 Purpose of Collection:

  • To fulfill orders, process payments, arrange shipping, provide invoices and order confirmations, prevent fraud, and provide marketing services.

🛠 Collection Method:

  • It is taken directly from you.

🔄 Share:

  • Shared with Shopify.

3. Customer Support Information

📌 Examples of Personal Information Collected:

  • Name, email address and telephone number.

🎯 Purpose of Collection:

  • Providing customer support.

🛠 Collection Method:

  • It is taken directly from you.

🔄 Share:

  • It may be shared with third-party customer service providers.

Our Policy Regarding Children

Our website does not knowingly collect Personal Information from children . If you believe that your child has provided us with personal information, please contact us at info@veropack.com to request deletion of the information.

Sharing of Personal Information

We may share your personal information with our service providers to provide our services. For example:

  • Shopify: We use Shopify to run our store. Learn more in the Shopify Privacy Policy .
  • Legal Obligations: We may share your information when required by law or to protect our rights.

Behavioral Advertising

We use your personal information to deliver targeted advertisements and marketing messages that we believe may be of interest to you.

For example:

We may also share information about your use of our site and your interactions with advertisements on other websites with our advertising partners .

Opting Out of Targeted Ads

  • Facebook Ads Settings
  • Google Ads Settings
  • Bing Ads Settings

You can also opt out of the Digital Advertising Alliance: DAA Opt-out .

Use of Personal Information

We use your personal information for the following purposes:
✅ Product sales, payment transactions and completion of orders.
✅ Providing customer support.
✅ Information about new products, services and offers.

Legal Basis for Data Processing

If you are a resident of the European Economic Area (EEA), we process your personal information based on the following legal bases:

  • Your explicit consent
  • Fulfillment of a contract we have with you
  • Compliance with legal obligations
  • Protection of vital interests
  • Our legitimate business interests (but only if they do not override your rights)

Data Retention Period

When you place an order, we store your personal information until you request that it be deleted .

Automated Decision Making

If you are an EEA resident, you have the right to object to automated decision-making processes. To prevent fraud, Shopify may automatically make the following decisions:

  • Temporary blacklisting of IP addresses associated with repeated failed operations.
  • Temporary blacklisting of credit cards associated with blacklisted IP addresses.

Your rights

If you are an EEA Resident:

  • You have the right to access, correct, update or delete your personal information.
  • To exercise these rights: info@veropack.com

If you are a California Resident (CCPA):

  • You have the right to access, portability and erasure of your personal information.
  • You can also apply through a representative.

Cookies

We use cookies on our website. Cookies are small data files that are stored in your browser and store your login information or preferences.

Types of cookies we use:

  • Functional Cookies (Required for the website to function)
  • Performance Cookies
  • Advertising Cookies

Most cookies expire between 30 minutes and 2 years . You can control or block cookies in your browser settings: All About Cookies .

However, blocking cookies may restrict some of our website's functionality .

"Do Not Track" Signals

We do not currently respond to “Do Not Track” browser signals.

Privacy Policy Updates

This Privacy Policy may be updated regularly in line with changing legal regulations and our practices.

Communication

To learn more about our privacy policy, submit questions or make a complaint, you can contact us:

📧 info@veropack.com

📅 Last Update: February 17, 2025