Delivery

Free Shipping for Orders of 1000+

We are happy to offer the best service and benefits to our customers. Therefore, we offer free shipping on orders of 1000 units and above from our warehouses in Turkey.

Shipping to Over 200 Countries

We are proud to offer international shipping. However, we are unable to ship to certain areas. If you are located in one of these countries, we will contact you.

Lost/Missing Packages

Veropack is not responsible for lost packages due to incorrect addresses entered during the order. We recommend that you check the accuracy of your billing and shipping addresses before completing your order. If the error is ours , we undertake to resend your order at no additional cost.

Customs clearance

We are not responsible for any customs fees that may occur after ordering. By purchasing our products, you acknowledge that your order may be shipped in multiple packages and additional customs fees may occur in your destination country.

Delivery Time

Orders processing time is 1-3 days , with an estimated delivery time of 10-15 days . However, this does not include delays in customs or customs procedures .

Cargo Tracking Information

Once your order has been shipped, you will be sent an email with a tracking number . However, tracking information may not always be available for free shipping options .

My Tracking Information Says "Information Not Available at This Time"

For some shipping companies, tracking information is updated within 1-3 business days . If it has been 7 business days since your order was shipped and there is still no tracking information, please contact us.

Will My Products Be Shipped in a Single Package?

For logistical reasons, products within the same order may be shipped in multiple packages . Even if you request that all products be shipped in one package, this may not be possible due to logistical processes .

If you have any further questions, please contact us at info@veropack.com . We will be happy to assist you as best we can!